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ISO Certification

ISO 9001 Quality Management

Quality without compromise. Confidence built on compliance.

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Digitalisation, ISO, ESG and Tendering.

Build trust with consistent quality, documented controls, and auditable service delivery

Marfaq Solutions helps organizations worldwide design and implement ISO 9001 Quality Management Systems that improve process control, elevate customer satisfaction, and demonstrate consistent delivery. Whether you are a growing SME or an established enterprise, ISO 9001 aligns operations with recognized international standards and stakeholder expectations. A well-structured QMS is more than a certificate. It is a strategic asset that strengthens governance, performance, and reputation.

ISO 9001 – Quality Management
ISO 14001 – Environmental Management
ISO 20400 – Sustainable Procurement
ISO 26000 – Social Responsibility
ISO 31010 – RRisk Management
ISO 45001 – Occupational Safety
ISO 50001 – Energy Management
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Why ISO 9001 Matters

  • Build trust with clients and partners through an independently certified system that shows commitment to quality, transparency, and accountability
  • Drive operational excellence with defined processes, measurable KPIs, and documented procedures that reduce waste and errors
  • Ensure compliance and risk management by identifying quality risks early and meeting contractual and regulatory requirements
  • Empower employees with clear roles, documented workflows, and internal audits that promote ownership and confidence
  • Enable data driven decisions through monitoring, analysis, and management review focused on continual improvement

Our ISO 9001 Services

  • Gap assessment and readiness review to compare current practices with ISO 9001 requirements and define priorities
  • QMS design and documentation including quality manual, process maps, procedures, work instructions, and records register tailored to your operations
  • Process mapping and KPI definition to standardize critical processes and align them with quality objectives
  • Internal audit and corrective actions with training for your team or delivery by our consultants and support to close nonconformities
  • Certification support with preparation for stage one and stage two audits and liaison with accredited certification bodies
  • Post certification support including management review facilitation, improvement planning, and surveillance readiness
  • Supplier quality integration with evaluation criteria, onboarding checks, and performance monitoring where needed
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Implementation Roadmap

  • Discovery and scoping to confirm context, interested parties, risks, opportunities, and objectives
  • System design with Annex SL structure and a plan do check act cycle across processes
  • Rollout and training with role-based sessions and practical job aids
  • Internal audits and management review to verify effectiveness and readiness
  • Certification audits with coordinated evidence and responses to findings
  • Continual improvement with KPI tracking, corrective actions, and lessons learned

What You Receive

  • A documented QMS aligned to ISO 9001 including policies, procedures, forms, and process maps
  • Risk and opportunity register, objectives and KPIs, and a compliance obligations register
  • Training materials, attendance records, and competency matrices
  • Internal audit program, checklists, audit reports, and corrective action logs
  • Management review packs with inputs, outputs, and improvement actions
  • Certification readiness bundle with scope statement, process interaction map, and evidence index

Who We Support

  • Organizations bidding for government and institutional projects that require ISO 9001 certification
  • Logistics, energy, construction, manufacturing, and technology companies seeking structured QA and QC systems
  • SMEs aiming to grow credibility and access new markets
  • Service providers aligning with customer quality requirements and supplier onboarding criteria
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Why Marfaq Solutions

  • Global delivery with sector specific tailoring for engineering, services, education, healthcare, and more
  • Audit ready documentation and dashboards that reduce administrative effort and speed up decision making
  • Integration with related standards such as ISO 14001 and ISO 45001 using a common structure
  • Coaching and knowledge transfer so your team can sustain the system after certification
  • Focus beyond the certificate to embed practices that support growth, resilience, and customer confidence

Delivery Model and Confidentiality

Projects are delivered through workshops, remote collaboration, and focused on site support when required. All engagements are covered by confidentiality agreements and information is handled in secure repositories with practices aligned to ISO 27001.

Let us elevate your quality management

Ready to build an ISO 9001 compliant system that enhances credibility and performance. Contact our ISO Services Team at iso@marfaqsolutions.com for a tailored roadmap and proposal.